Frequently Asked Questions

Everything you really need to know about TAXI121
What is TAXI121?
TAXI121 is a taxi booking mobile application aimed at giving an instant taxi service to its users. With its user friendly UI and various car and package options, it gives a flexible taxi service.
Why should one chose TAXI121?
TAXI121 gives one, access to huge fleet of taxis at their regular rates. We aim at user satisfaction in terms of the service and cost offered. Plus, it's 24 hour customer service portal enables the user a reliability.
The application is showing taxi unavailable what should I do?
Please contact our 24 hour customer service portal 9999121121. We will be pleased to help you.
What mode of payment do you support?
As of now TAXI121 supports payments through cash (directly to driver).
Which are the various type of cars that you provide?
We provide the user with regular car options provided by the city vendors.
1. Hatchback
2. Sedan
3. SUV/MUV
4. Luxury
How do I can cancel my booking?
User can simply cancel his booking till the taxi has not reached him by clicking on the cancel button on the taxi tracking screen.However, the user cancellation count is limited to 3, and if a user exceeds that the limit he is unable to utilize our services.He can call at our customer service portal 9999121121 for further assistance.
How do I make a booking for my friends/relatives?
You can drag the "pin point" on the locate me page to the desired pick up location of your friend/relative or modify the pickup address on the booking form and continue with your ride.
Do you provide booking options for corporate and special events?
Yes, we have special packages for corporate/special events. For further information please feel free to contact our customer service number 9999121121.
Can I book taxis for outstation?
This feature will be available in our coming version.
How can I modify the booking?
You can call our customer service number 9999121121 to modify your booking.
What if I am not present at the pickup location when taxi arrives?
This would be considered a "no show" at the user's end and user will be unable to utilize our services. He can call at our customer service portal 9999121121 for further assistance.
Who pays the toll/parking fees?
The user has to pay for the toll/parking fees. The amount gets simply added to your total payment amount in the end.
I left something in the taxi who do I contact?
You can call our customer service number 9999121121 to modify your booking.
What if I want to pre-book a taxi?
Call our customer service number 9999121121 to pre-book a taxi.
Which smart phones can I download the TAXI121 app on to?
Our application can be downloaded on all android and IoS supported smart phones.
The app isn't locating me. What do I do?
Call our customer service number 9999121121 to do a telephonic booking instead.
I need support where can I contact TAXI121?
Our customer care number is 9999121121.

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